More than 8 out of 10 of our clients would recommend us. The industry average is 7.3.
We would like to extend a massive thank you to our wonderful clients, who awarded us our highest RADAR scores on record for 2020. It was such a tough year for everyone and we worked hard to be the partner that our clients needed. And, vice versa; we were blown away by the loyalty our clients showed to us.
RADAR is an independent annual assessment of our clients’ propensity to recommend us as their agency of choice. It’s an anonymous rating by our clients at various levels – from the C-suite to our operational contacts – of both our performance and our relationship.
Here are the 2020 results:
We were extremely pleased with the words our clients used to describe our business. It’s affirming to know we’re seen as professional, committed partners. These are the other words our clients use:
Thank you so much to all our stakeholders for a phenomenal 2020. Amid the coronavirus climate, we managed to innovate and proactively create exceptional work with our clients. A special thanks to our team for making the magic happen!